At Outflank Pvt Ltd. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or avail themselves of our printing services.
- Information We Collect
We collect information to provide better services and a seamless user experience. This includes:
Personally Identifiable Information (PII): Name, email address, phone number, shipping address, billing address, and company name (if applicable).
Order and Design Data: Files, images, artwork, text, logos, and custom specifications uploaded by you for printing, alongside your order history.
Financial Information: Payment details, UPI IDs, or banking information required to process transactions.
Note: We do not store credit/debit card details on our servers. All payments are processed securely through certified third-party payment gateways.
Technical and Usage Data: IP address, browser type, operating system, referring URLs, and details of your visits to our website collected via cookies. - How We Use Your Information
We utilize the collected data for the following legitimate business purposes:
Order Fulfillment: To process, print, package, and deliver your customized orders to the correct address.
Communication: To send order confirmations, tracking updates, invoices, and respond to your customer support queries.
Service Optimization: To improve our website functionality, analyze user trends, and enhance our product offerings.
Security & Fraud Prevention: To detect, prevent, and address technical issues, unauthorized access, or fraudulent transactions.
Marketing (Optional): To send promotional emails, newsletters, and special offers. You can opt-out of these communications at any time. - Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We only share data with trusted entities under the following circumstances:
Third-Party Service Providers: With delivery/courier partners and payment processors strictly to execute your orders and transactions.
Legal Compliance: When required by law, court orders, or government authorities to comply with legal obligations or protect our rights and safety. - Data Security
We implement robust technical and organizational security measures (such as SSL encryption) to protect your personal data against unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. - Your Rights and Choices
Depending on your jurisdiction, you have the following rights regarding your data:
Access & Correction: The right to request access to and rectification of your incorrect or incomplete personal data.
Data Erasure: The right to request the deletion of your personal information from our records, subject to legal or financial retention obligations.
Opt-Out: The right to unsubscribe from marketing and promotional communications using the ‘Unsubscribe’ link in our emails. - Cookie Policy
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings; however, doing so may limit your ability to use certain features of our website. - Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically. - Contact Us
If you have any questions, concerns, or grievances regarding this Privacy Policy or your data, please contact our Data Protection/Support team at info@outflank.in